• Regulations

Terms of use and personal data.

The website restjewellery.com is an online store selling jewelry and luxury goods, created by REST, based in Kallithea, Attica, Syngrou Street 196, VAT number: 118910210 at the Kallitheas Tax Office and number: 155506003000 in «HELLENIC BUSINESS REGISTRY »

General conditions of use

By visiting the website or using materials from this site, you accept the following terms.
Please note that you may not use the Website if you do not accept the terms below.

Copyright

The content of this site is the intellectual property of RESTJEWELERY.COM, without prejudice to any rights not expressly granted in this document. All intellectual property rights of this website belong to RESTJEWELLERY.COM. By accessing this site, you agree to the abovementioned copyright.

Personal data

Restjewellery.pl strictly applying the principles of personal data protection, provided for in international and European law regulating issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), as well as the Consumer Protection Act (Act 2251/1994), which regulates matters related to distance selling and the relevant provisions of Greek law (Law 2472/1997) on the protection of an individual and the protection of personal data, supplemented by its decisions Chairman of the Personal Data Protection Committee, PD 207/1998, 79/2000, art. 8 of Act 2819/2000 and European Law with instructions 95/46 / EC and 97/66 / EC, clearly states that it does not intend to use personal data unfairly and in no way disclose, disclose, sell, rent or exchange your personal data and information to third parties. Your personal data will be permanently deleted at your request and will not be passed on to anyone in any way. By uploading material to our server, you agree that the material does not contain false, illegal or otherwise inappropriate information for use and publication.


Limitation of Liability

Restjewellery.pl has made every effort to present the available products with the greatest possible accuracy, reviewing photos, descriptions and more detailed comments. This website may, however, contain errors (typographic, numeric and visual). Restjewellery.pl does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinions, statements or other information made or available on this Website.

Changing the terms of these Regulations

Restjewellery.pl reserves the right to change or renew the terms of the transaction and undertakes to update this text in order to make any changes or additions to the terms.


Product and price information

The prices of our products include VAT (24%) in accordance with applicable Greek regulations.


Our company has the right at any time and without obligation to inform users about changes in the sale prices of products.


Data security - Confidentiality of transactions - Security of transactions

The codes needed to purchase any product in our online store are "Username" and "Code", which are created by you and you are solely responsible for their storage and management.


Secure Transactions


All card payments are processed by the PAYPAL electronic payment platform.

Data Encryption

Securing financial and personal information is one of our top priorities. For this reason, we automatically encrypt all confidential information sent between your computer and our servers.

Your computer:
At the stage of registering or logging into our site, we check whether your browser supports the Secure Sockets Layer (SSL) version 3.0 or later.

In progress:
The information is protected by SSL using a 168-bit encryption key (the highest level of security available in commercial applications).

PayPal servers:
Your personal data is stored on our servers and is under strict protection, both physically and electronically. To further protect your credit card and bank account number, our firewall-protected servers do not connect directly to the Internet.

Find out more.
For more information on our buyer protection methods, please visit: https://www.paypal.com/en/webapps/mpp/security/buy-index.
For more information on our useful tools, technologies and tips to fight fraud, please visit the Security Center.

Privacy

The use of websites and services provided to the visitor / user by the website restjewellery.pl, owned by the company "REST", hereinafter referred to as "the company", requires unconditional consent to the Privacy Policy regarding the protection of personal data of this website. Therefore, the visitor / user must carefully read the contents of this page before using the services of our site. If he does not, he should abandon it and NOT use its services and content.

This privacy policy may change from time to time in accordance with the law or changes in the industry. We will not explicitly notify our customers or users of our site of such changes. Instead, we encourage you to check this page periodically for changes to this privacy policy. Your continued use of the restjewellery.com website, even after any changes to the Privacy Policy, signifies your unconditional acceptance of these terms and conditions.

Personal data protection and data protection.

We collect and process your personal data only when absolutely necessary. We will never sell, rent, distribute or disclose your personal information in any way. If you are under 16 you MUST have parental consent before using this website.

Relevant legislation.

In parallel with our company's internal computer systems, this website is designed to ensure the protection of users' personal data, with the following provisions:

EU Data Protection Directive 1995 (DPD)

EU Regulation 2018 on general data protection (GDPR)


This website collects and uses personal data for the following reasons:


Traffic monitoring

Like most websites, it uses Google Analytics (GA) to track user activity. We use this data to determine the number of people using our site, to better understand how they find and use our sites and to see how they are doing on this site.

Although GA records data such as geographical location, device, web browser and operating system, none of this information gives us personal knowledge. GA also records your computer's IP address, which can be used for identification, but Google does not provide us with access to it. We believe that Google is an external data processing provider that complies with European law.

Contact forms and email links

In the event that you choose to contact us via our contact form or e-mail link, none of the data you provide will be stored on this website or transferred or processed by any third party data processing provider as set out below in the "Our external data processors ". Instead, this data will be sent to us by e-mail via SMTP (Simple Mail Transfer Protocol). Our SMTP servers are protected by the TLS security protocol, which means that the content of the email is encrypted before being sent over the internet. The content of the e-mails is decrypted by our local computers and devices.


Electronic newsletter

If you decide to take part in our email newsletter, the email address sent to us will be stored in the database on the site. Your email address will remain in the site's database as long as we use its email marketing services or until you explicitly request it to be removed from the list. You can do this by sending an email to info@restjewellery.com with the subject "remove email from newsletter list" and specify which email you want to delete. As long as your e-mail address remains in the database, you will receive periodic e-mail updates from us.


About this site's server


All internet traffic (file transfer) between this website and your browser is encrypted and transmitted over HTTPS using the SSL (Secure Sockets Layer) protocol.

 

Our external data processors


We use a number of third parties to process personal data about us. These authorities have been carefully selected for compliance with the provisions referred to in this text.

Data breach

With regard to all personal data stored in our database, all necessary measures will be taken to ensure this. We will report any unlawful breach of this website or any third party data processor database to anyone and anyone directly affected and also to authorities within 72 hours of the breach, provided that the personal data that is stored in a recognizable form has been stolen.

Data controller

Restjewellery.com, as it should, has appointed a person responsible for the protection of
personal data.


Your rights:

According to the Act on the protection of individuals against the processing of personal data and on the free flow of data, you have the following rights:


Access and information
You have the right to receive information about what data we have collected, for what purpose we have collected it and how long we will store it.

Correction
You have the right to ask us to correct any inaccurate information about you and even to provide additional information about you.

Limitation and prevention of processing
You have the right to ask us to limit or even disable the processing of your personal data if you question the accuracy of the information we hold about you, if you become aware that we are processing your data unlawfully or if you no longer wish to receive product promotions and our services.

Mobility
You have the right to ask us to transfer your personal data to another organization on your behalf.

Remove
Finally, you have the right to ask us in writing to delete your personal data when it is no longer necessary in relation to the purpose for which it was collected, if you want to withdraw consent to their processing and if your data is processed illegally, a violation of the Privacy Policy.

If you want to exercise these rights, please contact us:

By sending an e-mail to the following address: info@restjewellery.com
By letter to the following address: 196 Syggrou Avenue, Kallithea 17671, Athens
Through our online store (My Account - GDPR section)
Make sure that all necessary documents are attached to the application. Your request will be processed within 30 days of receipt of your request, however this may be extended to two months if the request is complex or multiple.


Note: Please be advised that the request is free of charge. However, a "reasonable fee" may apply when the application is clearly unfounded or excessive, especially if it is repeated.


RETURN POLICY

Right to return / exchange. In the event of a real defect or lack of contractual quality, the buyer is entitled to a) repair of the goods or b) replacement or c) reduction of the price in proportion to the defect or d) withdrawal from the sale.

The consumer has the right to request a free correction or replacement of the product if:

The order is implemented incorrectly, ie an item other than the subject of the order is delivered or the wrong quantity or defective product or damaged packaging.
The consumer should contact the Store within 48 hours of receiving the goods by calling 6987843892 or by letter: restjewellery.gr in order to indicate the problem and accept the return.
If it is a product that does not comply with the order, it has not been used and is in the packaging in the condition in which it was received.
In any case, the product must be returned with all original accompanying documents (receipt, warranty, instructions for use) and in its original packaging.
Returns are made through a postal company that will show the store to customers and at the cost of the store.

The right to withdraw from the contract

The consumer has the right to withdraw from the contract unreasonably within fourteen (14) calendar days, if no deadline has already been agreed, and may return the goods to their original condition without incurring any costs, including the initial shipping costs. The user must return the goods to the company at his own discretion and at his own expense, without undue delay and definitely within 14 calendar days from the day on which he declares his withdrawal from the contract. This deadline runs from the moment you receive the products. If the consumer exercises his right of withdrawal, the supplier is obliged to reimburse the amounts paid to him by the consumer within fourteen (14) calendar days.

The exercise of the right of withdrawal by the consumer is possible if:

Applies to a product for which there is NO individual order, eg wedding rings, alterations or a product that is not in our catalog.
Complete and submit the appropriate withdrawal form, which you can fill out HERE.
The product was not worn or used outside the test, the parts of the terminology bracelet were not removed, and the jewelry was not modified.
The restjewellery.pl store cards and product labels have not been removed or damaged in any way.
All product documentation, such as warranty, instruction manual and proof of purchase, is returned.
The product is sent in the package in which it was received.
An email will be sent to info@restjewellery.com indicating the return and reference to the order code.


The restjewellery.gr store assumes no responsibility for any loss or damage to the product during the return transfer.

In the event of returning damaged or incomplete products, the restjewellery.gr store has the right to demand compensation from the customer, the amount of which will depend on the condition of the products, and unilaterally compensate his claim against the customer's requirement.